In its simplest form, IT Outsourcing is the use of contractors (sub-contractors) in place of an in-house IT Department. Small Businesses often discover the requirements for an In-house IT Department to be outside their budget range. By outsourcing your technology needs, you save money.
Over the years, large companies have often outsourced to over-seas companies. This has given rise to a negative view of outsourcing for technical support services. The language barrier and cultural differences have proven to be too much of a distraction and actually increase the pressures involved in getting the problem solved and getting back to work.
One way to solve the cultural and language issues is to contract with a small business in the United States. Normally when you consider small business outsourcing, you find you get much better, personalized service than with large companies or cheap over-seas companies. Small Business owners often put customer relations far ahead of the money savings.
This is one of the primary strengths of WilTech Services IT Outsourcing option. We are a small business and we care about our customers ability to get back to work. That is our job: get you back to work so you can run your business.
Give us a call at 580-448-7714 to get more information about our outsourcing options.