If your computer is slow with pop up ads it may be that you are infected with a virus. If you are infected with a virus or malware, you can go online to Microsoft’s Safety Scanner www.microsoft.com/security/scanner to download and run a small virus scanner from Microsoft.
You can find more online scanners on Google: Online Virus Scanners
Depending on the speed of you computer, scans may take several hours to complete. You may also want to look at our article about How to clean up your computer.
If you have tried to remove the virus yourself and would like help getting your computer back to full speed contact us for help. You do not pay unless we fix your problem!